Casino Bet's Privacy Policy

Casino Bet (hereinafter referred to as "we", "us", or "the platform") is a trusted online gaming service for users in Bangladesh and around the world. We believe that in the digital age, the protection of personal information is a fundamental right of every individual.

This Privacy Policy Casino Bet-'s website, mobile app, and all digital services. By registering, logging in, or using any of our services, you agree to this Privacy Policy. Please read this document carefully before creating an account.

We are committed to applying the highest level of care at every stage — from the moment your data is collected to how it is stored. Casino Bet's privacy policy is built in accordance with international data protection standards and is updated on a regular basis.

Casino Bet Only the information necessary to provide our services is collected. We do not ask for any unnecessary personal data. A full breakdown of what we collect is provided below:

In addition to the above, we may occasionally collect optional information about your preferences, language settings, and account configurations — solely to enhance your experience.

Casino Bet Your data is used only for specific, legitimate purposes. Each purpose is clearly outlined below:

• Account Management: To create and maintain your account and ensure its security.
• Identity Verification: To verify your age and identity as part of the KYC process.
• Payment Processing: To securely process deposits and withdrawals.
• Customer Support: To respond to your questions, complaints, and support requests.
• Fraud Prevention: To detect and prevent suspicious activity.
• Service Improvement: To fix platform bugs and roll out new features.
• Legal Obligation: To meet the requirements of applicable laws and regulatory authorities.
• Personalized Experience: To suggest games and offers tailored to your preferences.

Casino Bet We do not share your personal data with third parties as a matter of policy. However, limited exceptions may apply in the following situations:

1. Payment Providers: Only the minimum necessary information is shared with bKash, Nagad, Rocket, or crypto exchanges solely for transaction verification purposes.
2. Legal Authority: Data may be disclosed in compliance with the law in response to a court order or government investigation.
3. Security Partners: Encrypted data may be shared with trusted technology partners for fraud detection and cybersecurity purposes.
4. Business Restructuring: In the event of a merger or acquisition, data may be transferred to the new owner, but you will be notified in advance.

Outside of the cases listed above, your information is never shared with any other party. Every instance of data sharing follows a data minimization principle — meaning only the information strictly necessary for the purpose is shared.

Casino Bet's website and app use cookies and similar technologies to help improve your browsing experience.

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain features of the platform to stop working correctly.

Casino Bet We use industry-leading technology to keep your data secure. Our security framework is outlined below:

• 256-bit SSL/TLS Encryption: All data transfers occur over encrypted channels.
• Two-Factor Authentication (2FA): An additional layer of security at login.
• Firewall Protection: An advanced firewall system to prevent unauthorised access.
• Regular Security Audits: Regular system audits conducted by third-party security experts.
• Data Backup: Data is securely backed up to prevent loss.
• Staff Training: All staff receive regular training on data protection.

Casino Bet-'s members each have the following rights over their personal data. These rights are recognised under international data protection law:

To exercise these rights support@casinobet.wine. We typically respond within 30 days.

Casino Bet Your data is retained only for as long as necessary. After an account is closed, certain data may be kept for a specified period for legal reasons:

• Account Information: Up to 5 years after account closure.
• Financial transaction records: 7 years (as required by legal obligations).
• KYC Documents: 5 years, or as directed by the relevant regulatory authority.
• Customer Support Contact: 2 years.
• Technical Logs: 90 days.

Once the designated retention period expires, data is securely deleted or anonymized.

Casino Bet An adults-only platform. Anyone under the age of 18 is not permitted to use our services.

We do not knowingly collect personal information from minors. If we become aware that a minor's data exists in our system, it will be deleted immediately and the associated account will be closed.

Casino Bet We reserve the right to update this Privacy Policy as needed. If any significant changes are made, we will notify you through the following methods:

• Full details of the change will be sent to your registered email.
• A notice will be posted on the platform's homepage.
• You will be notified at least 14 days before any changes take effect.
• The "Last Updated" date will always be displayed at the top of this page.

Continued use of the platform after any changes will be taken as your acceptance of the updated policy. If you do not agree, you may request to close your account.

For any questions, requests, or complaints regarding this Privacy Policy, please reach out to our dedicated team:

Our privacy team will carefully review your request and provide a resolution within a maximum of 30 days, in accordance with applicable law.